Returns & Exchanges

At Kimti, we strive to ensure your fashion experience is seamless, which is why we offer a 30-day window for returns or exchanges on all unworn items with tags attached. Our goal is to make sure you feel confident and satisfied with every piece of luxury apparel you purchase from our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.